Winner: US Airways
Second Place: American
Dishonorable Mention: United
Along with bad business reputations, the legacy carriers seem to be thought of as physically filthy as well. Whether this perception is accurate or not is hard to measure, but it is clear that airlines need to clean up their public image.
Voting Breakdown:
US Airways……………..18.13%
American…………………15.69%
United……………………..14.31%
Delta……………………….10.45%
Northwest…………………7.87%
Other………………………33.55%
Total……………………….100%
See All Category Winners
Best Value Domestic Airline | Best Customer Service | Best Airfare Prices | Best In-Seat Comfort | Best Onboard Entertainment | Best Routes and Availability | Most Reliable On-Time Service | Best Baggage Service | Best Standard Economy Class | Best Value Frequent Flyer Program | Least Favorite Domestic Airline | Cleanest Airline Cabin | Dirtiest Airline Cabin | Best Value International Airline | Favorite U.S. Airport | Least favorite U.S. Airport